Customer Support

how can we

help you?

Customer Service
how can we

help you?

We’re here to improve the experience of adventure.

To keep you warmer, dryer, and more comfortable. To help you go faster, hike further, get cleaner, sleep better.

If you need anything, let us know. We’re happy to field questions about gear, adventure, care, repair, and life.

 

CONTACT US

Gear question? Product question? Wondering about the meaning of life?

CONTACT US

FREQUENTLY ASKED QUESTIONS

We’ve tried to predict what you want to know most. Were we right?.

PRODUCT FAQ’S

SHIPPING INFO

All the details on how soon your gear will arrive.

SHIPPING INFO

LIFETIME WARRANTY

Our products are meant to last a lifetime, and we stand behind them with a lifetime warranty.

LIFETIME WARRANTY

Shipping box

RETURNS & EXCHANGES

Return or exchange a product purchased on this site.

RETURN A PRODUCT

REPAIRS

We offer full repair services so you gear lasts with you through a a lifetime of adventures.

REQUEST A REPAIR