2020 Tracker™ Ultralight Backpacking Tent Return

  • Attention: If you purchased the Tracker™ through First Lite directly, please click here.

    NEMO strives to design and produce pinnacle adventure products, and we hold ourselves to the highest standards for quality, durability, and safety. Unfortunately, your Tracker™ tent went to production without our standard vent built into the rain fly. Do not use your rain fly in weather conditions that could include snowfall.

    All customers will get a new rain fly with excellent ventilation. The fly will include the right ventilation and snow skirts for 4-season adventures and will fit your existing inner tent exactly like your current fly. However, production of these new flys will take time. We plan to have new rain flys available by next summer, in time for hunting season. We understand the disruption this could cause to your current and future adventures, so we have two options for you.

  • Which Option Would You Prefer? * Required
  • Which Tracker™ do you have? * Required
  • Please provide your current shipping address.
  • Please let us know if you have any additional message or information for us regarding the return of your tent.

  • Upon completion and submission of this form you will receive a brief email confirming our receipt. You will be sent another email as soon as possible with a prepaid shipping label and further instructions detailing the return of your Tracker ™ to NEMO HQ. Please do not send your shelter to us without the prepaid label.